Hyderabad, India — researching, designing, shipping
Rahul
I build
I build systems other teams build on, things that did not exist yesterday, and research turned into shipped software.
Software Engineer II at Microsoft. I design and build the systems underneath the
product — onboarding frameworks, data pipelines and AI integrations that other teams
depend on. The part I like most comes before the code: digging into a problem nobody
has solved yet and working out what is actually possible. Twenty products of my own,
taken from a blank page to a live URL.
Seventeen PDF tools that never see your file. Merge, split, sign, protect and redact so the words are really gone — turn off your network and it all still works.
Hyderabad · Platform engineering for Assist 365 and the Microsoft 365 Admin Center
Architected deep-linked, contextual guidance across the Microsoft 365 Admin Center — doubled click-through and $84M of projected revenue impact.
Led the ChatGPT-powered insights integration — an AI resolution path built into the product, lifting success from 50% to 57%.
Migrated Geneva actions from Unify to Assist 365 and built the onboarding framework, so new upstream services plug in instead of being wired by hand.
Owned the France and Germany rollouts end to end, data residency and regulatory compliance included.
Built the Floodgate survey system from scratch inside Assist 365 for large-scale customer feedback.
Designed clickstream pipelines that capture the whole customer journey, so product decisions run on evidence rather than opinion.
Software Development Engineer @ Amazon
Bengaluru · Seller risk and abuse prevention
Built on COSMOS, the continuous seller monitoring service — catching fraud and abuse without punishing the sellers doing everything right.
Chased down every mismatch in MRA testing for the COSMOS unification project and reached a 100% match rate in all regions.
Adapted OTFV2 to improve self-service and cut operational load once OTFV1 was deprecated.
Planned and coached a summer intern's project from empty repo to shipped.
Software Engineer @ Lowe's
Bengaluru · Supply chain
Built the ASN Service in Spring Boot — inbound visibility of advance shipping notices from many sources, improving inventory accuracy and labour planning.
Wrote the end-to-end automated testing framework the service still leans on.
Integrated ATP (Available to Promise) and SOS (Special Order Service) notices into customer workflows.